Privacy Policy

Effective Date: 1/20/2026

This Privacy Policy describes how NeuroSpinal Institute of Broward and NSI Broward LLC (collectively, “NSI,” “we,” “our,” or “us”) collect, use, disclose, and protect personal information and protected health information (“PHI”) obtained through our websites, online forms, patient portals, marketing platforms, in‑office visits, and other interactions.

We are committed to safeguarding your privacy and complying with all applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and applicable Florida privacy laws.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Full name

Date of birth

Address

Email address

Phone number

Emergency contact information

Insurance and billing information

B. Protected Health Information (PHI)

Medical history

Diagnostic imaging and reports

Treatment plans and clinical notes

Appointment records

Communications related to your care

C. Website & Digital Information

IP address

Device and browser information

Pages visited and time spent

Form submissions

Cookies and tracking data (see Section 10)

2. How We Use Your Information

We use your information for legitimate healthcare and business purposes, including:

Providing, coordinating, and managing medical care

Communicating with you about appointments, treatment, and follow‑ups

Billing, payment processing, and insurance verification

Improving our services, websites, and patient experience

Legal, regulatory, and compliance obligations

Marketing and educational communications (where permitted by law)

We do not sell your personal information or PHI.

3. HIPAA Notice of Privacy Practices

Your PHI is protected under HIPAA. We may use and disclose PHI without your authorization for:

Treatment: Sharing information among healthcare providers involved in your care

Payment: Insurance claims, billing, and collections

Healthcare Operations: Quality assessment, training, audits, and administrative activities

Other uses or disclosures of PHI require your written authorization unless otherwise permitted or required by law.

4. Disclosure of Information

We may disclose information to:

Healthcare providers involved in your treatment

Insurance carriers and payors

Billing services, clearinghouses, and payment processors

IT, hosting, marketing, and practice‑management vendors acting as Business Associates

Government agencies when required by law

Law enforcement or regulatory authorities as legally required

All Business Associates are contractually obligated to safeguard your information.

5. Your Privacy Rights

You have the right to:

Request access to your medical records

Request corrections to inaccurate information

Request restrictions on certain uses or disclosures

Request confidential communications

Receive an accounting of disclosures

Obtain a paper or electronic copy of this policy

File a complaint without retaliation

Requests must be submitted in writing to our Privacy Officer (see Section 13).

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

Encrypted electronic systems

Secure servers and access controls

HIPAA‑compliant software platforms

Workforce training and access limitation

Despite our safeguards, no system is completely secure. You acknowledge that electronic transmission of information carries some risk.

7. Communications (Email, SMS, Phone)

By providing your contact information, you consent to receive communications related to:

Appointments and care coordination

Billing and insurance matters

Educational or practice‑related updates

Standard message and data rates may apply. You may opt out of non‑essential communications at any time.

8. Minors’ Privacy

We do not knowingly collect information from individuals under the age of 18 without parental or legal guardian consent.

9. Third‑Party Websites & Services

Our websites may contain links to third‑party websites or tools. We are not responsible for the privacy practices of those third parties. Please review their privacy policies independently.

10. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to improve website functionality and marketing performance. You may disable cookies through your browser settings, though this may affect site functionality.

11. Data Retention

We retain personal information and PHI for the duration required by law, regulation, and clinical necessity. Records are securely destroyed when no longer required.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting and reflected by the updated effective date.

13. Contact Information & Privacy Officer

If you have questions, requests, or concerns regarding this Privacy Policy or your privacy rights, please contact:

Privacy Officer

NeuroSpinal Institute of Broward / NSI Broward LLC

Address: _55 Weston Rd. Suite 101 Weston, FL 33326

Phone: _954-659-1208

Email: frontdesk@nsibroward.com

You may also file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.

Acknowledgment

By using our services, website, or submitting information to NSI, you acknowledge that you have read and understand this Privacy Policy.

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

NSI Broward LLC

Address: 55 Weston Rd. Suite 101B. Sunrise FL 33326

Phone: 954-659-1208

Email: frontdesk@nsibroward.com